London Arcade Chain Automates Ticket Counting with ICE Solutions

Background

GameZone UK operates 8 arcades across London with combined annual ticket redemption exceeding 10 million tickets.

Challenge

Manual ticket counting was time-consuming (3+ hours daily per location). Human errors led to inventory discrepancies and customer complaints.

Solution

High-speed ticket counting systems installed at all redemption counters:

• Counting speed: 500 tickets/minute
• Automatic inventory sync
• Fraud detection sensors
• Integration with POS system

Results

• 15 hours/week saved across all locations
• 99.9% counting accuracy achieved
• Customer complaints reduced by 90%